2010s Privacy Policy — We Take Care of Your Data
User privacy is a priority at 2010s. This policy clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Last updated: January 2026
Information We Collect
When you register and use the 2010s platform, we collect various types of information to ensure our services run smoothly, securely, and are tailored to your needs as a Malaysian user.
The types of information we collect are as follows:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Personal identification information: A copy of your ID card or passport is required for identity verification and legal compliance purposes.
- Payment information: Transaction details in Malaysian Ringgit (RM/MYR), including deposit and withdrawal records. We do not store bank card numbers directly — payments are processed through licensed, secure payment providers.
- Device and browser information: IP address, device type, operating system, browser version, and related technical data for security and fraud detection purposes.
- Usage data: In-platform activity records, including games played, bets placed, and transaction history, for customer support and internal audit purposes.
- Cookies and tracking technologies: Navigation data collected via cookies and analytics tools to improve the user experience.
How Your Information Is Used
The information we collect is used responsibly and only for legitimate purposes. 2010s is committed to not using user data for any purpose not stated in this policy.
The primary purposes for which we use your information are:
- Verifying user identity and preventing misuse of the platform.
- Processing financial transactions in RM/MYR securely and accurately.
- Providing responsive, high-quality customer support.
- Sending important notifications related to your account, security, or platform updates.
- Detecting and preventing fraudulent activity, money laundering, or any misuse of the platform.
- Complying with applicable laws and regulations in Malaysia.
- Improving the quality of our services, user interface, and overall platform experience.
We do not use your data for third-party advertising purposes without your explicit consent.
Cookies & Tracking Technologies
The 2010s platform uses cookies and similar tracking technologies to enhance the user experience, remember your preferences, and ensure the platform functions correctly. Cookies are small text files stored on your device when you access our website.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled.
- Performance cookies: Collecting information on how users interact with the platform to help us improve our services.
- Functional cookies: Remembering your preferences such as language and account settings to deliver a more personalised experience.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain features on the 2010s platform. By continuing to use our platform, you agree to the use of cookies as described here.
Data Storage, Security & Sharing
2010s employs robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes data encryption both in transit and at rest, using industry-standard technology.
Your data is stored on secure servers and accessible only to authorised personnel. We retain transaction and account records for as long as required by Malaysian law or for legitimate business purposes.
Regarding data sharing with third parties, we will only share user information in the following circumstances:
- With licensed payment service providers that help us process transactions in RM/MYR securely.
- When required by law, court order, or a competent authority in Malaysia.
- For fraud prevention and platform security purposes with selected security partners.
We do not sell, rent, or transfer your personal data to any third party for advertising or marketing purposes without your explicit consent.
Your Rights & How to Contact Us
As a 2010s platform user, you have certain rights over your personal data. We respect these rights and provide clear channels for you to exercise them.
Your rights include:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If your data is inaccurate or incomplete, you have the right to request a correction.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
- Right to Object: You have the right to object to the processing of your data for certain purposes.
Any changes to this Privacy Policy will be posted on this page and take effect immediately. We encourage users to check back here periodically.
For any enquiries, personal data requests, or privacy complaints, please reach out to the 2010s support team by email at [email protected]. You may also refer to FAQ page us for more information, or Terms & Conditions to understand the platform's overall policy framework.